30% email revenue in less than a year, 49x ROI from SMS in the first month:
The Cereal School is a low carb, Ketogenic diet friendly cereal brand in the health and fitness food space. Their customers frequently return to resupply on product regularly. After graduating from Georgetown University, founders Helen & Dylan turned their cravings for sugary childhood cereals into an obsession; they wanted to make them healthy & guilt-free.
After what seemed like a million cereal recipe iterations, one day they finally got it right! The brand saw exponential growth, it was a hit!
While The Cereal School already had a large mailing list and some flow automations in place, there was almost no revenue being generated from campaigns and a lot of missed revenue from the poor quality of their automated flows.
The clients deployed campaigns had very high open rates as a result of over-segmenting their list, which signalled potential lost revenue. In addition to this, the campaigns were irregular and infrequent.
Finally, The Cereal School was missing many key email flows and specialty flows that were particularly relevant to their business model. The few flows already in place were underperforming due to improper set-up and low quality.
We always start with a beautiful e-mail template containing a pleasing header that combines the best of visual design, intriguing copywriting, and a clear call to action.
You can see concise and impactful text, written by our expert copywriters, that stays relevant to the consumers’ lives while staying true to The Cereal School’s voice.
For the following sections, we incorporated product links in a much more engaging way by designing custom graphics instead of going for the traditional picture-with-a-button approach.
To cap things off, we continue to deploy custom copywriting, rather than a template farewell from the founders.
The Solution: Campaigns
We started by launching an ROI test campaign to test the profitability of the entire email list by including an offer.
This informed our segmentation for future campaigns, ensuring that we included the maximum amount of list members possible without dropping our engagement too much.
Royale #1 - Halloween Promo
The final stage of our approach was to completely overhaul the existing flows the Cereal School has in place. In addition to greatly improving these core flows, we introduced new specialty flows, such as the Expected to Purchase flow, which targets customers at the moment they are likely to rebuy. These revised and new flows greatly outperformed the client’s previous attempts.
Abandoned Cart Shopify
Black Friday / Cyber Monday
Leading into Black Friday and Cyber Monday, we planned out a comprehensive promotional schedule to capitalize on the sales opportunity with great results.
- Sale Extension
- Resend to Unopens
- Sitewide Sale
- Sitewide Sale
Revenue From Klaviyo (3%)
Campaign Revenue (0%)
working with us
Revenue from Klaviyo (21%)
Flow Revenue (3%)
Campaign Revenue (19%)